Try This Empathy Exercise
Before you’re asked.
Before she asks for the memo, before the customer asks for a refund, before your co-worker asks for help.
Imagine what the other person needs, an exercise in empathy that might become a habit.
Practice this exercise liberally and often. It’s not that difficult really.
It sets you apart from the pack, it will get you noticed, it will make all the difference and the habit will just make you feel damn good.
Imagine the needs of others.